Normalization of Deviance in Projects

Organizational mistakes and accidents have a long history in practice and have been studied extensively in the context of engineering and project development. One of the primary causes of persistent organizational error is the existence of deviance; i.e., behavior violating organizational norms. When these deviant behaviors become embedded in an organization’s culture and “normalized,” it can lead to a variety of behaviors in which company employees routinely and knowingly engage, often to the detriment of themselves and their projects. This presentation examines the latest research of the concept of normalization of deviance in projects, addressing the areas where it is most often found to occur, and the implications for it in practice. We will also discuss some of the means by which firms can begin to recognize these deviant behaviors and take meaningful corrective action. Co-sponsored by: Puget Sound PMI Speaker(s): Dr. Jeffrey Pinto, ***CANCELED*** Virtual: https://events.vtools.ieee.org/m/340184